When you’re spending a bunch of time on the people stuff,
here’s what happens:


Disengaged employees have rates of absenteeism that are 27% higher than their peers and it’s estimated that every sick day costs a business an average of $385. Worryingly, one in 40 people ‘take a sickie’ each day in Australia. (Aon Hewitt 2016)

Presenteeism (present but toxic)

It has been estimated that presenteeism cost the Australian economy $34.1 billion in 2009/10. Imagine what that statistic is today!? Furthermore, an average of 6.5 working days of productivity is lost per employee annually due to presenteeism.

High Staff Turnover

Staff Turnover costs your bottom line 2.5 times per a full-time employee’s salary. A productive $55,000 a year, experienced employee leaving your company costs you $122,500.

Reduced Productivity

The Gallup State of the Global Workplace Report 2017 indicated that just 14% of employees in Australia/New Zealand are engaged in their job i.e. showing up every day with enthusiasm and the motivation to be highly productive.

That’s 86% DISENGAGED!!!

They suggested “Organisations need to ensure that they are creating a culture of well-being within the workplace”. A 2016 Converge International study cited the major barriers to productivity as being:

  • Cynicism and negativity at work
  • Lack of positive interpersonal communication and a support network – the disconnect.

At the work group level, team members who know each other’s strengths relate more effectively to one another, strengthening group cohesion. Gallup researchers discovered that workgroups who received strengths interventions saw sales increase by 10% – 19% and profits by 14% to 29%, compared with control groups.

Businesses that implement performance management systems around basic needs for psychological engagement, such as positive workplace relationships frequent recognition, ongoing performance conversations and opportunities for personal development, get the most of their employees.

Ok. So we’re seeing a pattern here!

And LinkedIn’s April 2018 survey of 4,000 global business professionals and leaders confirms our suspicions – that COMMUNICATION is the #1 soft skill employees are lacking.

So doesn’t it make sense (financial and common) to invest in getting this money (and energy) sucking problem under control?

So what do Lynne’s clients say?

Lynne doesn’t just teach this from a textbook.
She’s lived it.

In my first business I had a wonderful team of hardworking, dedicated individuals. We had a lot of fun.

​But I remember also being incredibly frustrated at the time taken up by “issues.” People who had problems with a client who was hard to deal with. People who didn’t see eye to eye at work and made it personal. Stress leave. Awesome workers who would cut off their arm for you but you’d never know if they were unhappy because they didn’t have the cajones to speak up. People who didn’t contribute in team meetings.

I wish I knew then what I know now. I was just applying a one size fits all management approach in the only way I knew how. My way.

​Apparently I would come out of my office saying – “right, everyone in the board room for a brainstorm session – we have a problem”. I would talk incessantly and then finish the meeting. No wonder people didn’t speak up. I didn’t give them a chance.

​And when there was something to celebrate, I’d organise dinner out as a team – with ME. Like who wouldn’t want that as a reward? Turns out lots of people. Hard working introverts who would prefer a monetary reward and alone time more than anything else.

​And when they bought me a T shirt that said Does Not Play Well with Others (hello control freak) I took it as a badge of honour.

​I’ve been studying human behaviour now since 2003 and I have to tell you that it has changed to way I do business and live my life. If I had more self awareness, understood more about my own management style, and taken the time to learn about different people, what motivates and encourages them, how they learn best – well, it would have been a different and a higher performing team.

They were a great team, it was their leader who was letting them down.

Video Content

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Frequently Asked Questions

How soon can I run this training with my team?

As the Ripe Champion aka The Grand Pineapple, you decide when you start the programme with your team. BUT please allow at least 5 working days for delivery of your Resources Pack.

How does this work once I purchase the training?

Once you purchase the package you will be sent a link directing you to a website where you login and download all the materials you need. You also play the videos from this website.

How long should I allow for the training?

Depending on the size of your group and the time you want to take for discussions, it can run from

2 – 4 hours OR the programme can be broken into up to three sessions of 40 minutes – 1 hour each.

I’m not a trainer! Can I still run this?

Yes, relax! Lynne runs the programme, but we do need your help. Before the session you’ll need to familiarise yourself with a simple Team Leader’s Guide that explains everything. We also suggest you go through key points at the end of each section in Lynne’s book, Bite Me! And Other Do’s and Don’ts of Dealing With Our Differences which will act as a support.

What do I need to do to prepare?

Unlike many other courses, this programme is designed to be run as a group/team. You should download and print off the Team Leader’s Guide ( see previous question) and take a read to familiarise yourself with the few simple steps.

Do you have support materials available?

Yes. A Resources Pack containing fruit stickers and wallet cards will be sent to you for use during (and after) the programme. A file containing your Team Leader’s Guide, Participant Workbooks and Posters can be downloaded and printed. You will also be sent a copy of Lynne’s book,

Bite Me! and other do’s and don’ts of dealing with our differences.

What equipment do I need to run this training?

You will require a PC or Mac,  quick, reliable internet access, audio and connection to a large screen. Please ensure the sound and screen are suitable for your audience size. If taking advantage of the live stream option access to a suitable programme (Skype, Zoom, GotoMeeting, facebook live) is also required.

How often can I use this?

This Video Training Programme is valid for up to 20 pax over a period of 12 months from the date of purchase. An additional 20 licences to the RIPE Profiling Tool can be purchased (to be used over the term of the Video Training Programme only). Access to the Video Training Programme is non transferable.

I’d like to book Lynne for face to face training. How do I get in touch?

We’d love to hear from you. Please get in touch via email – support@lynneschinella.com.au or,

if in Australia, call 0433 881153.

I’d like to provide my team with a copy of Lynne’s book. How do I get more?

Additional copies are available for purchase (or available on Amazon) should you wish to buy a copy for each of your team. Just contact Lynne’s office for details – support@lynneschinella.com.au or, if in Australia, call 0433 881 153.

What if I’m unhappy?

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us within the first 30 days to arrange a refund.